1 reviews | Active since Feb 2016
*********** staff
Hi, <br> <br> I had upgraded my contract on Monday, 29 February 2016 at your branch in Sunninghill, I was assured that you were currently out of stock of the IPhone 6 and I would receive my phone by the latest on Thursday, 03 March 2016, based on this promise I proceeded to upgrade my contract.<br> <br> Yesterday I was told I would only receive the phone today and now I am being told it will be available on Monday<br> <br> Needless to say this is completely unacceptable because had I been aware that it would take this long I would have chosen another service provider and taken my contract with them<br> <br> I am extremely upset by this obvious inefficiency of Vodacom as well as the ********* manner in which you conduct business
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
