JA
Julian A

1 reviews | Active since Mar 2009

03 Nov 2015, 22:14

*********** Staff

I contacted Vodacom customer care (111) at exactly 21.37PM on the 03/11/2015 for assistance with regards to my wireless modem (ZTE K5008-Z) that is not compatible with windows 10. I successfully passed the voice Recognition verification and was transferred to a consultant for assistance. I was put on hold by a lady for a very long time and than she dropped the call. There is not one ******ng staff member from Vodacom that can assist with their modem compatibility issues in windows 10. Please could you get somebody to phone me and explain why the flipen software application does not install in windows 10, is it a driver issue? or should I just Flippen get used to the fact that your staff don't give a **** about customer concerns or queries? I wont even be surprised if I don't get any response from Vodacom?

0
Replies (1)
Vodacom
Vodacom's reply04 Nov 2015, 09:12
Official
Hello adamsj1,

As per our telephonic conversation we deemed this matter resolved.

We do apologise for any inconvenience caused.

Regards

Consumer Website Team.