1 reviews | Active since Oct 2015
*********** staff
I am *** disgusted with the service with VODACOM,referring to my previous email listed on Hello Peter regarding VODACOM,no one had the decency to call me back.I eventually called in on Monday 26/10/2015 and spoke to Innocentia who assisted me with the upgrade,I was told the device will be delivered on Thursday 29/10/2015, guess what ! I called in again today and spoke to Zama to confirm how far is the delivery and I was told that my delivery was out on Wednesday but I clearly told the lady I wont be at work on Wednesday please deliver on Thursday,well of course that cannot happen,must for for Friday.<br> Your calls are recorded and so is mine.I will now pull out all the call recordings that was made to VODACOM since the beginning of October to date and go to 702 radio station.I would also to like to confirm as how am I going to be compensated as mentioned in my previous complaint dated 25/10/2015.Spoke a a team leader Thembilee who was just as *********** as the staff,spoke to another team leader Thabiso who was very pleasant and tried to sort out my issue.<br> I will not recommend VODACOM to any body as their staff is so *********** and their service is ****pathetic and appalling.
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Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
