*********** staff

I went in to your store at Century City Cape town to open a new contract as my current was up for a renewal. I waited until the next day for the new sim to become active as instructed by the delinquent handling the transfer, nothing happened. <br> <br> I eventually called in assuming it was because I had to wait for the beginning of the month, only find out that the idiot in your store just left my documents lying around under a pile on a desk. WHAT kind of service is this! I heard bad things from a friend about your store but seeing as i was in the area, I gave it the benefit of the doubt, what a mistake! You should be closed down!<br> <br> I first attempted to contact your chat service only for him to tell me he cant help me! what the hell is the point!<br> <br> Then the lady I spoke to on the phone makes out as if I am so lucky that she found it and that I should be grateful!!! Are you people joking. <br> <br> I got charged for my old account this month which is invalid upon the signature! This is more than my new contract as I actually downgraded, so I demand a REFUND due to your evident level of incompetence, breach of contract and *****! If you decline i will seek a case via the CPA