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5 WEEKS AFTER I RECEIVED FIRST REF NUM FOR MY COMPLAINT ABOUT BILLING PROBLEMS I STILL HAD NO FEEDBACK FROM VODACOM AFTER I RECEIVED A EMAIL FROM VODACOM WEEK AGO CONFIRMING THAT THEY RECEIVED COMPLAIN FROM HELLOPETER ABOUT BAD SERVICE .AFTER TALKING TO TALK RADIO YESTERDAY THEY ASKED FOR MORE DETAILS AS THEY HAVE A LOT OFF THESE SERVICE PROVIDER COMPLAINS AND THEY ARE COMPILEING A FILE TO FORWARD TO THESE PROVIDERS LOOKS LIKE VODACOM THINK ONCE YOU SIGNED CONTRACT YOU THE CUSTOMER ARE HOOKED.MY ADVICE AGAIN THINK TWICE BEFORE YOU UPGRADE BECAUSE THERE IS A CATCH SOMEWHERE