*********** Services with Vodacom SA

Absolutely *********** services & people at Vodacom SA - I required a pin for my sim and had to explain my situation to your *********** agent atleast 15 times till he fully understood what I wanted - thereafter I was told I needed to get authorization as the account was on my father's name so I provided the number to call my father to get the authorization, your agent phones my number instead atleast 2 times, that was very unprofessional as agent he was meant to be on the ball and not providing useless services to customers - i also had to answer one of the calls to tell him that he was phoning the wrong number instead of my fathers, he then apologizes and phones the correct number at last and my father was not at all able to understand what the agent had wanted - I had to then cut the call and phone Vodacom customer services again, speak to another agent, explain my situation all over again - this is **** services the situation could have been the fixed the first time around - so much of time and frustration wasted on a simple issue. Please ensure that you hire people that are properly trained and do not let new people speak to your customers until they know what they are doing - I will never recommend any of your services to anyone! I had to buy airtime to buy data because I was not able to use my modem with vodacom, I had incurred a loss despite having data to use because your *********** agent did not know how to assist me. I look forward to a response and compensation.