1 reviews | Active since Dec 2016

29 Dec 2016, 05:31

*********** service team!!!

<p>I bought a vodacom reocurring bundle and it was not loaded. i waited 12hours. i then phoned vodacom customer care and the lady whyo assisted me was absolutely *********** and could not tell me what the problem was. This is pathetic, you need to train your people to be competent. when my contract comes to an end i will be moving over to another network as Vodacom is expensive and your people are not willing or competent to assist</p>

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Replies (1)
Vodacom
Vodacom's reply29 Dec 2016, 08:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team