*********** service provider from top to bottom - does not even compare to the service MTN, Cell C or FNB offers

<p>Vodacom never dissapoints - when you phone them, you know everything will always be a challenge, the entire customer service and support teams are incompotent and no one probably has any training - DELIVERS EVERY SINGLE TIME!</p> <p> </p> <p>So heres the challenge.</p> <p> </p> <p>I had a contract with them, it was cancelled and I've been on prepaid for over a month. I've got a new contract with FNB and need to port my Number OUT.</p> <p> </p> <p>1) I've been trying to Port out for 5 days now.</p> <p>2) I phone and then ccustomer services drops the calls.</p> <p>3) I request references for calls and apparantely there are none - (Makes sense - All calls are recorded for Quality & Training Purposes - No quality or training.)</p> <p>4) Every time I phone the porting department, there is a different story.</p> <p>5) No FNB needs to send a certified copy of my ID and other details to Vodacom to port out? Why??</p> <p>6) I had to cancell my contract 3 times before you did the damn cancellation.</p> <p>7) Your systems say my number is still on contract? Why dont I have the data, minutes etc?</p> <p> </p> <p>Port my number to FNB or I'll just cancell this number, and my wifes two contracts which expires in November, and her data contract. This way you loose not only a prepaid customer but a contract customer spending much more.</p>