JV
Johan V

1 reviews | Active since Jan 2018

24 Jan 2018, 16:53

*********** service provider

After complaining about bad reception, a call center agent suggested that I should rather go to Cell C if I find their reception better............. How do I respond to that, we are trying to run a business and our preferred network supplier is/was Vodacom.....we have a contract with them, we are paying for a service which we do not receive and we are in a binding contract, our Company is loosing customers and work on a daily basis and Vodacom gives us the finger......lovely.....shocking shocking.....don't forget the excessively high data costs either.....pathetic

0
Replies (1)
Vodacom
Vodacom's reply25 Jan 2018, 06:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team