1 reviews | Active since Aug 2014
*********** Service Levels from consultants & superiors
<p>Been speaking to about 10 consultants and each one has promised to sort my sim card out and re-activate phone. 3 weeks later still nothing has been done. I spoke to a consultant this morning again and he was going to phone back in due time to give an update. Still no call as yet. </p> <p>I find Vodacom's service rediculous. They dont train their staff properly and expect them to deal with customers on a daily basis when they cant even sort out an activation of sim for the past 3 weeks between 10 consultants. After numerous of emails and calls - I think i have been patient enough. </p> <p>I have been paying for a service that I could not use this past month. The inconvenience Vodacom put their customers through is really rediculous. </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
