CS
Christo S

1 reviews | Active since Feb 2017

02 Feb 2017, 10:26

*********** Service from Vodacom

<p>Please note I have received my settlement letter from Vodacom and yes my account has been paid in full HOWEVER, two weeks after I received my settlement letter from Vodacom I receive numerous calls and sms's from Hammond & Pole Attorneys stating that Vodacom has handed over my account and that Vodacom has listed me on ITC. I've contacted ********** and they keep sending me back to Hammond & Pole and Hammond & Pole sends me back to Vodacom!!!!!!! </p> <p>I demand that the miscommunication and *********** service be resolved immediately.</p> <p>I do urgently await your feedback on this unpleasant matter!</p> <p><br /><br /></p>

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Replies (1)
Vodacom
Vodacom's reply02 Feb 2017, 10:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team