FM
Fortunate M
1 reviews | Active since Feb 2020
15 Feb 2022, 21:08
*********** service
I took my phone for claim/repairs on Saturday and was told I'd receive ref number till this date I haven't received any ref and they said the ref/claim number would be sent not later than Monday and we on Tuesday no communication from vodacom. If I don't get my ref by tomorrow I'll send a complaint to the ombudsman...vodacom is..
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Vodacom's replyOfficial
16 Feb 2022, 07:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Feb 2022, 07:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team