*********** service

Vodacom - please do not post an automated response. i am begging you to get a competent person to call me and sort out my issue. you guys have given me a contract that i did not agree to. i have sent the items back and its been close to 2 weeks and still not sorted out. every consultant i speak to gives me a different response and makes empty promises. please go back and listen to the call recordings which i have been asking for and to date its not done. 4 months later and my contract has not been sorted and i am shocked and disgusted at the level of service i had to endue and still to date nothing has been sorted out..... like i said before loyalty does not pay with vodacom and neither is customer retention i cant believe the level of incompetence's i have received in these 4 months. every person gives a different response and new unfulfilled promises. this is shocking to say the least but at the same time i am not shocked because it seems that this is the culture of vodacom...... please cancel my contract so i can leave and go to a company that actually wants to do business with me and will appreciate my loyalty instead of giving me the run around .....................