*********** service

<p>I went into Vodacom, The Grove, Pretoria three weeks ago to cancel my contract as I did not want to pay at the end of August. I was told to fill out a form with a copy of my id. The consultant told me that someone from customer care would get back to me within two working days. I went into Vodacom yesterday to find out what has happened and it hadn't even been processed. I phoned accounts department today and have now been told I have to pay for the end of this month as its not a months notice given meanwhile I gave a whole months notice. I phoned the consultant at the grove and he said I never said I wanted to cancel my contract and only my debit order which is completely wrong. I'm leaving the country and that's why I went it in a month and a half in advanced to cancel my contract. I spoke to the manager and she was not helpful and rude to me on the phone. She wasn't even willing to help. As a result of the *********** service given by Vodacom I have to pay at the end of this month and won't be even using my phone in September. I will not recommend Vodacom to anyone. </p>