1 reviews | Active since May 2016

11 May 2016, 17:01

*********** service.

<p>Their is an issue with my data. I want a full explanation as to what is happening with my data and account. My vodacom on my cell shows that I have data a d minutes and *********** people are telling me otherwise. My phone e got soft locked and I called in, the ext thing I know the lady increases my block limit to R500 with out consent.Marius nd drops the phone on me with out fixing the problem. I called again, this lady logs the incorrect info and after days of waiting I get a call today. I get told I must pay R22 for a statement. I don't want a freaking statement I want a clear understanding of what happened to my data. </p>

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Replies (1)
Vodacom
Vodacom's reply13 May 2016, 07:39
Official

Dear Customer,

Thank you for making us aware of your Hellopeter complaint.

Please note that a consultant will make contact with you in due course to help with your query.

Regards,
Vodacom Consumer Website Team