pD
pamela D

1 reviews | Active since Mar 2016

15 Mar 2016, 19:37

*********** Service

i am absolutely appalled at the service received from the vodacom call centre, i simply requested for an itemised billing, they asked for all my details which i had to send 6 times, sending the same documents 6 times then i call in again to follow up as i had no feedback after dealing with 3 people working on the same query! called in and i was told the documents were not received i must FAX them AGAIN! LIKE seriously Vodacom you can do better than this!

0
Replies (1)
Vodacom
Vodacom's reply15 Mar 2016, 20:02
Official
Hello pameladyala,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Mrs K
Consumer Website Team