***********, Selfish and totally deceptive

Vodacom failed to explain why they didn’t debit my account on May 25 as per contract, despite making arrangement for them to debit on the 19 June, they still failed. Their call center agent could not tell me the reason for not debiting and I didn’t receive a bounced debit order from the bank. Now I am in the process of applying for a bond and the negative credit rating is affecting my application