*********** sales consulant

I had to go into the Vodacom store to manually pay my debit order due to incompetence from the sales consultant, then after double checking and asking the consultant re my debit order, on the 3rd i got debited for the exact same amount that i paid on the 1st. Its going on 14 days now and i still have not been refunded by Vodacom, as promised for this over payment, even though i have submitted all necessary documents asked for and spoken to 4 different consultants with regards to this matter and yet nothing has been done. It is the middle of the month and i do need this money for other expenses. I also did state the urgency and importance of this matter. If a customer of Vodacom does not pay their bill on the selected date its huge trouble and issues but yet when Vodacom owes money to their customer you take as long as you want in paying back the money owed.<br> Extremely unhappy customer!!!