*********** Sales Agent

I have been trying to get a contract with Vodacom and I am being sent from post to pillar. I ported from another network and not I regret because Thina/Tina from their sales call centre keeps saying she will call me back but never does and other agents are unable to assist because my application is locked into her name and only she can sort it out. I have been told that she has captured my phone number incorrectly that is why my contract is not going through. I am now stuck with a number that I cant use and I use this line for both business and personal. I AM LOSING INCOME!!!!