***********, rude and they just don't care

I moved my debit date for end April 2022 to the 10th of May 2022, I kept getting messages to say my account is in arrears so I called and was told I must pay the amount due for end April 2022 AND end May 2022. The person I spoke to said she would send the debit through for only end April 2022 but now a debit has tried to go off my bank account for 2 months... Like I said in our call, I DON'T HAVE THE MONEY FOR 2 MONTHS and why must I pay for 2 months when I simply moved the debit date for end April to a few days later??? The operator was completely rude as well. You guys are getting me into serious debt issues now, this is ridiculous, with the penalties now I can't even afford to pay the end April 2022 account, ****** ridiculous.