JT
Jerry T
1 reviews | Active since Dec 2015
02 Dec 2022, 10:48
****** *********** ******* SERVICE FROM CONSULTANTS AND VODACOM AS A WHOLE!!!
STILL NO CALL REGARDING MY DEVICE AND ITS ALMOST 3 WEEKS NOW SINCE I WAS PROMISED A CALL REGARDING MY INSURANCE AND ME GETTING A NEW DEVICE!!! WHAT NONSENSE IS THIS REALLY? THEN YOU WILL EXPECT ME TO PAY FOR THE CONTRACT WHEN I DO NOT HAVE THE DEVICE PLUS INSURANCE AND SHOULD I NOT COMPLY, I GET SOFT-LOCKED FORGETTING THAT I USE MY DEVICES FOR WORK.
I AM SO FURIOUS RIGHT NOW AND I AM ALREADY WRITING TO THE OMBUDSMAN ABOUT THIS AND WILL TAKE IT AS HIGH AS I CAN TO MAKE SURE I GET THE SERVICE AND RESOLUTION NEEDED!!!
UTTER ******* THIS SERVICE
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Replies (2)
Vodacom's replyOfficial
02 Dec 2022, 11:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Dec 2022, 11:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
JT
Jerry T's updateReviewer Update
02 Dec 2022, 13:21*YAWN* THE SAME OLD LIES AND MY PATIENCE IS WEARYING VERY THIN
JT
Jerry T's update02 Dec 2022, 13:21
Reviewer Update
*YAWN* THE SAME OLD LIES AND MY PATIENCE IS WEARYING VERY THIN