*********** Repair Service

<p>About a month ago I wrote a complaint about a phone that had been giving me problems.I received advise from a Cassandra(eccclovodamail.com)to take the phone back so the issue would be escalated(I have since been writing e-mails to her without getting any response). Which I did (Job number ********** 3).The problem wasn't fixed and again no recourse.I decided to go to Vodaworld in the hopes that they'd be in a better position to find and fix the problem(Job number ********** 9).No such luck.Today when I went to collect the phone I was told the technicians "found no fault" with the phone and afraid to take it with I again asked how they could help me.The answer; "escalate it."(Job number ********** 1).This after Cynthia assured me that the matter was being looked into thoroughly seeing as my phone has been in and out of repairs since 27/03/2016).Ref (Cynthia 8:44 on 22/05/16 and again Cynthia 13:33 11/07/16).I'm so frustrated with this issue right now and wish someone would take my problem seriously.Vodacom.No!This is not how you treat customers!Plea***attend to my problem before Christmas!</p>