1 reviews | Active since Jul 2011
*********** people, giving incorrect information, and failing to follow up on queries!
How much longer do you wish to ignore my queries? You have once again not carried over my minutes and sms, and your agents are ill informed! Your agent told me I should have 75 minutes as well as sms, then all of a sudden his story just changed! He promised me that my profile is fixed, and that all should be sorted! Clearly this didnt happen! Sort this account out immediately or I will reverse the debit order until you fix it!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team