1 reviews | Active since Jul 2012
*********** people
Vodacom, please fix your mess. I have been waiting for 4 months to get my Business LTE router and SIM. I don't know why it is Business, because I'm a private individual. I am unable to access the internet because either the SIM is not activated, or I need the admin router password. But no one can help me. I put a review on hellopeter yesterday, and the answer I got was that I must please contact Business Support. I have spent hours on the phone with business support - they send me to different divisions all the time. No one is able to just fix the problem. Please just do something so that I can use the service that you are supposed to give me. This is the beginning of the contract, and I already regret going with Vodacom.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear client,
As per our recent interaction,
Your query has been addressed and assigned to the relevant supporting team.
Warm regards,
SS
Dear client,
As per our recent interaction,
Your query has been addressed and assigned to the relevant supporting team.
Warm regards,
SS
