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Sive N

1 reviews | Active since Jan 2017

05 May 2021, 17:15

*********** Online Sales Consultants and VERY Rowdy

I called the Online Sales more than 5 times. I first spoke with Nokwanda who pretended not to hear my call and proceeded to drop the call and then I spoke with a gentleman who did not provide me with their name and the background was very loud as if the was a party happening in the office, once I mentioned this, he dropped the call, I then again called and spoke with Landi, who then told me she needs to switch on her system to check my application and was placed on hold for 3 minutes and the line was then cut, I proceeded to call again and spoke with Nokwanda once again who still acted as if the was a problem with the line and laughter was heard in the background to the stunt she was pulling. Same story with Thando as per Landi and then I finally spoke with the lovely(SARCASTIC) Thandi, very unfriendly and a miss know it all of some sort.

So my question is "Does Vodacom want new business as I was following up on a new application?"

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Replies (1)
Vodacom
Vodacom's reply06 May 2021, 07:03
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team