*********** lazy and no Integrity

*********** lazy and no Integrity

On the 04/09/2071 I took my phone for repairs at the Vodacom dealer wingtip crossing in Montana. I was told my phone will take about 2 to 3 weeks to be fixed. On the 07 September I received a SMS from Vodacom repairs stating that my phone is at transit to the Vodacom collection point. I called the store after 3 days to check if the phone was back and I was told my phone is not there, I called the store again on the 18 September, again I was told my phone is not back from repairs. Today 20 September 2017 I decided to call the repairs store and only to find out that my phone has been sent to the branch on the *** and was received buy Steen the very same guy I have been speaking to. I am so disgusted by the level of incompetency I have witnessed, laziness at its best.

I have waited for 3 weeks for a phone the was not even fixed as I am told by repairs that it had a liquid damage “what more can you expect from Vodacom the only respond the give for damaged phone you will swear all there staff is recruited the same person”.

I am still waiting for my unfixed phone from my unreliable service provided.