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stephan P

1 reviews | Active since Oct 2019

06 May 2021, 12:27

*********** labour leads to mistreated clients

I am beyond furious with these people. Jumping fro. One excuse to anotger avoiding payment for there mistake toward the insurance and repairs of my phone. Note 20 ultra. 2 weeks of emails amd stil no solution meanwhile debit order as being made to them. Why exactly must i pay ypu guys when you are deliberalty delaying the repairs of my phone because of your incompetence. I have al the names of every single manager and consultent i have spoken to amd been **** to. I wil put a more in detailed description of the names and positions of these people in my next post. You have til the end of today as i havr given you 2 weeks since insurance declined and stated its your bil to pay vodacom heidelberg mall

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Replies (2)
Vodacom
Vodacom's reply06 May 2021, 12:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
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stephan P's update06 May 2021, 12:48
Reviewer Update
Looking forward to your call before the end of today. Sick and tired of vodacoms incompetence