*********** from A to Z
<p>Vodacom, your incompetence knows no bounds. Your sales branch staff are all teenagers who know nothing. They keep directing me to a customer care centre or tell me that I must call the call centre. Why do you have branches everywhere, when I am supposed to help myself?</p> <p> </p> <p>The customer care agent supposedly corrected my problem as I got an sms stating you would issue me another credit note. I just received my statement and I am still being charged for my handset! My contract ENDED NOVEMBER 2016! Come on get it right! YOU ARE NOW ACTUALLY JUST *****ING MONEY FROM ME.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
