*********** Employees and poor service

<p>18 April 2017:</p> <p>What is the use of being a master account holder at Vodacom?<br />The perks associated with being a master account holder seems to vanish When on calls the Vodacom Outlets (Sasolburg) the individuals that is supposed to assist with customer queries are never in the Shop. If these guys were working for me I would have fired them ages ago.<br />Queries sent to Vodacom end of March 2017 wrt. the privileges associated with being a master account holder haven't being resolved yet, even though Vodacom committed to having them resolved.<br />Vodacom call centers are equally useless!!!!!!!!!!!!!!!</p> <p> </p> <p>Vodacom Reply: Been told that the Vodacom App isn't working???<br />How is it possible that Vodacom can't have an App fixed?</p> <p> </p> <p>20 June 2017: It is more than 2 Months down the Line and VODACOM still hasn't resolved the issue that was brought to their attention on 18 April 2017. What is wrong with these *********** employees of Vodacom????<br />Seems to me that yet another excuse will be offered to hide their lack of s****s to resolve their own software issues?</p> <p> </p> <p>Vodacom Reply 20 June 2017: </p> <p>Kindly contact our business division on ********** they are available 24/7.</p> <p>You may also email them to ********** <p>^RB</p> <p> </p> <p>https://www.facebook.com/Vodacom/posts/ ********** ********** 047?comment_id= ********** ********** 047&reply_comment_id= ********** ********** 047&notif_t=feed_comment&notif_id= ********** ********** 51</p> <p> </p>