*********** employees and horrible customer care
<p>My cellphone contract with Vodacom ends in September 2016 and I didn't want to upgrade.</p> <p>i delayed to cancelled the contract so it accumulated until it was in Arrears.</p> <p>i then requested to cancel in January and was told that my account is in Arears and was told to wait until I have paid in full.</p> <p>end of March I paid and I started calling, my account is still not cancelled.</p> <p>i have been calling since then. My number ********** 767</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per discussion, query has now been Resolved
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per discussion, query has now been Resolved