CB
Corna B

1 reviews | Active since Oct 2018

21 Sept 2022, 09:12

*********** EMPLOYEES AND BAD SERVICE BY VODACOM

Vodacom has since 28 March 2022 done nothing about my ***** case reported! It is clear that from a previous report that Vodacom is denying responsibility, which is laughable! I confirmed to Vodacom (on 20 September 2022) complaints department as well as the ***** disputes that I intend to approach the High Court in Pretoria to declare my contract with Vodacom null and void and an order that Vodacom will bear the costs of the application and they made themselves guilty of breach of the contract! It is a pity that I received 3 emails from Vodacom after my email of earlier yesterday afternoon, requesting the case number allocated to such claim. This is absolutely pathetic as they sent the same email on 2/9/2022. I am done with Vodacom's *********** employees and their lackadaisical approach in general. Surely they can trace all emails from me by email address as well as from the case number set out in the subject line. This matter is far from over! If you don't do your work, you have to bear the consequences!

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Replies (1)
Vodacom
Vodacom's reply21 Sept 2022, 09:46
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team