mK
mahlatse K
1 reviews | Active since Feb 2020
05 Feb 2020, 09:47
*********** EMPLOYEES
Vodacom agents are very useless, I called in yesterday and advised one of the consultants that I had a contract with them that actually ended last month, I wanted a simple Invoice to show that I had a contract which should specify the phone I took when I took out the contract and the person just sends me a quote without any information. How *********** is that? I need that because I have to submit it to my insurer as it is needed during the claim process, is that too much to ask?
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Replies (1)Vodacom's replyOfficial
05 Feb 2020, 11:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Feb 2020, 11:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
