JW
Janice W

1 reviews | Active since Jun 2017

15 Jun 2017, 16:07

*********** employees

<p>My phone (iphone 6) was ****** and I had to do a sim swap. They gave me the wrong sim card which does not fit an iphone 6 so I had to return and pay for a new sim card again. Trying to blacklist my ****** phone was a nightmare as well. </p>

0
Replies (1)
Vodacom
Vodacom's reply16 Jun 2017, 05:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team