CC
Cwayita C
1 reviews | Active since Feb 2021
23 Feb 2021, 09:55
***********, ********* task team.
I have been asking for my refund since the 15th of January. I have been calling proof of payment and bank statement where these transactions went off and sending emails to *** and last week was told to email *** and not even once have I received a response from these email address. I called again recently and was told that Zanele would call me back, she has not called back.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
23 Feb 2021, 10:41Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Due to your query being posted on an incorrect listing, the Vodacom Consumer Website Team would not have received the post. Kindly re-post your query should you still require any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply23 Feb 2021, 10:41
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Due to your query being posted on an incorrect listing, the Vodacom Consumer Website Team would not have received the post. Kindly re-post your query should you still require any further assistance. Regards Consumer Website Team
Best regards,