KJ
Karishma J

1 reviews | Active since Mar 2019

12 Jun 2022, 22:30

***********

Ever since I got this business fibre line for the first 2 to 3 months it worked well now every single day the internet goes off it's always connected without internet. The customer care lines are not even opened for you to report it as they close at 5 and not open on weekends. Using it for Netflix and then it goes off. It's so frustrating. If they cannot fix this cancel my contract I will get my fibre elsewhere. Frustrated customers

0
Replies (1)
Vodacom
Vodacom's reply13 Jun 2022, 08:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team