1 reviews | Active since Jan 2012
*********** customer service
On the 22nd November I posted a review against Vodacom for struggling to complete a contract application for over 3 weeks. Very shortly after posting the review, Vodacom rep**** stating that a consultant will make contact with you in due course to assist with your query. Well clearly 'due course' means never as nobody has contacted me and i'm still struggling with my original problem. It looks like it's not only Vodacom's sales that are ***********, but their customer service too!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team