*********** Customer Service

<p>Firstl I was subscribed to a service withouth my knowledge. I called the contact centre after noticing irregular charges on my airtime. The CSR was the who advised there was a service that I was subscribed to and said she had unsubscribed the service. After I few weeks I noticed the same activity, called in again. The CSR I spoke to passed me on to a suppssed manager who said she would call back and I never got a call back. I then called in a again and was told that the service could not be cancelled on their end and I had to contact the service provider myself to unsubscribe. A number was supposed to be sent to me right after the call and I only got the number the next day only to find the number is incorrect.</p>