1 reviews | Active since Feb 2015
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My last complaint took months to sort out. So i thought. After receiving an account for R9000 for data i went to vodacom data shop in bayside to change my plan to top up in order to avoid this problem again. Guess what. They didnt do it. Then they made me wait 30 minutes while they try and find the paperwork. I left Before resolving it as i have wasted enough time once again. I also wanted to purchase a new prepaid phone from the advertising booklet. No stock. As usual. I also needed two replacement sim cards that my staff had lost. No sim cards in the shop. *** is this shop even open? My account is now AGAIN overdue because of data charges. I really dont know wHat else to do with this company. Sooner or later someone (not me) is going to lose it with vodacom and someone is going to get hurt. The amount of work hours ive lost and probably lifespan due to stress should be compensated by now.
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
