*********** consultants

I requested a change of bank details more than once and I was told the details have been changed then came end of the month a debit order went off in the old account and I was even charged R100.88 for that and I disputed it, I got a call and it was acknowledged that I wasn't liable for the 100.88 as the fault was on your side, I asked if I can pay the account via the app and I was advised that it will go through end of the month with the other debit order and it didn't go through. Then I received an email threatening with credit bureau as my account was in arrears, I responded and sent proof that I actually changed my details and I advised that there is money in my account. So basically I'm doing the *********** consultants job here and I want to terminate my contract with vodacom as I find it useless.