DM
Deon M
1 reviews | Active since Jun 2009
23 May 2022, 13:27
*********** Consultants
Horrible Service, I did an upgrade with Vodacom in March and the upgrade information was false so I requested for the upgrade recording in April to dispute the upgrade. I have been waiting since then up until today the 23rd of May for the recording feedback. How can it takes so long to get your own recording, this is a blatant lie, this guys are just not being honest. I spoke to all these guys below with different stories:
Request for recording 29/04/22 (HILDA) **3RD May 22** / Mamsi 11:47 09/05/22 **11th May 22** / Daisy / Tracy ** / Xoliswa
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Vodacom's replyOfficial
23 May 2022, 14:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 May 2022, 14:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team