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pareshni R
1 reviews | Active since Nov 2012
30 Dec 2020, 14:41
*********** consultants
This is now the 3rd hello Peter complaint I have to place on vodacom as I am having endless issues. I am utterly disgusted with the level of service and the consultants that i have had to deal with...several of them with different stories. Due to the various stories consultants have been telling me I have asked them to send me an email and they said they cannot. Really?? So one consultant says everything is sorted only to get debited incorrect amounts, another says nothing was done. Now they suspend my line. Dam *********** company. Rather switch !
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Replies (1)Vodacom's replyOfficial
30 Dec 2020, 17:41Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Dec 2020, 17:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
