*********** consultant

Got a call from Vodacom consultant and I was offered Data package upgrade from 30gig to 50gig I felt like I needed more Data so I politely asked for 150gig or bigger. Cool then I was offered 150gig of Data plus a router I was happy…My router was delivered within 3 working days but surprisingly my SIM card didn’t function after few days of upgrading my contract and I had explained to the consultant that I’m using this number as my primary contract number, I got so frustrated went to Newcatle Mall Vodacom shop where I was told that I was upgraded to home package hence my SIM card won’t work on my phone. I’m typing this message with MTN SIM card that I had to go hustle from black market. I never had any problem with Vodacom in my 10 years as a loyal customer but I might say you guys dropped the ball too low with your *********** consultant.