MP
Markus P
1 reviews | Active since Nov 2015
08 Aug 2022, 14:25
*********** collection agency, loss of business for Vodacom
The attorneys that you use for debt collection, Hammond Pole inc, are completely *********** and useless, i have paid up my arrears, actually did it three month ago, i wanted to take out another contract with Vodacom, but i am unable to do so, because HP attorneys is too useless to just allocate a payment and close a file.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
08 Aug 2022, 15:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Aug 2022, 15:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MP
Markus P's updateReviewer Update
10 Aug 2022, 10:41I am still waiting for this call, my number is ***. you guys are just as useless as the HP attorneys that does your debt collection
MP
Markus P's update10 Aug 2022, 10:41
Reviewer Update
I am still waiting for this call, my number is ***. you guys are just as useless as the HP attorneys that does your debt collection
MP
Markus P's updateReviewer Update
11 Aug 2022, 14:12can someone please catch up this idiot below as well as i received my paid up letter yesterday and i am still receiving emails from vodacom today
*** <***> |
Dear Chanell,
Thank you for your patience. We have investigated the complaint and confirm that the account is in arrears The amount of R3149.94 was supposed to be paid at the end of May 2022 but however you had paid R2148.00 (R500+1648.00)
Regards
Edlin
Thank you for your patience. We have investigated the complaint and confirm that the account is in arrears The amount of R3149.94 was supposed to be paid at the end of May 2022 but however you had paid R2148.00 (R500+1648.00)
Regards
Edlin
MP
Markus P's update11 Aug 2022, 14:12
Reviewer Update
can someone please catch up this idiot below as well as i received my paid up letter yesterday and i am still receiving emails from vodacom today
*** <***> |
Dear Chanell,
Thank you for your patience. We have investigated the complaint and confirm that the account is in arrears The amount of R3149.94 was supposed to be paid at the end of May 2022 but however you had paid R2148.00 (R500+1648.00)
Regards
Edlin
Thank you for your patience. We have investigated the complaint and confirm that the account is in arrears The amount of R3149.94 was supposed to be paid at the end of May 2022 but however you had paid R2148.00 (R500+1648.00)
Regards
Edlin