*********** Client Service
We app**** for a contract phone via game stores for my son and where approved.We were contacted by consultant and informed that we needed to pay an R5200 activation fee in order to get the device.How is this possible as the device is not even worth that amount?We have called in numerous times for assistance but has received none.
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Vodacom's replyOfficial
01 Aug 2022, 12:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Aug 2022, 12:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team