*********** client service

Good morning

I am busy helping my father in law to cancel two of his vodacom contracts. He is a pensioner and cant afford these high fees anymore. We contacted cancellations, but now it seems they made a mess up of this contract. We went to mall@carnival vodacom, but they cant help us. Now it seems vodacom is a virtual shop somewhere in the air, that you have to phone and speak to *********** agents, that seem they cant understand English. He also told the agent who upgraded him over the phone, he doesnt want to upgrade, but he insisted.

Now they went and cancelled the number he wants to keep. my gig 10

Hi

The two numbers that need to be cancelled is:

(be made prepaid) flexi 230 (cancelled) flexi 125

Here follows the ticket sms:

Dear Vodacom Customer. A service ticket with reference number *** has been logged to a support team for investigation. Thank you Vodacom.

Dear Vodacom Customer. A service ticket with reference number *** has been logged to a support team for investigation. Thank you Vodacom.

Please I need feedback.

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