*********** cashier at Carnial Mall 1 MLO

In Feb 2018 I paid my account in full and asked it to be closed. I was assisted by cashier 1- MLO at the Carnival Mall. The cashier gave me the wrong amount to pay to close my account, but however confirmed that the account was fully paid. A year later I discovered that Vodacom put me on ITC for R10 that I did not pay because the *********** cashier charged me the wrong amount. I did not even know I was put on ITC - unfairly - as I never received any invoice, email, sms or phone call that I owed Vodacom an additional R10. I want an apology letter from Vodacom as it was NOT my fault that the *********** cashier charged me the wrong amount to close my account. Vodacom must take me off ITC immediately, as I went in and paid their stupid R10. I will never ever go back to Vodacom again and will tell all my friends about their incompetence and the unfair ITC I got because of their stupidity.