*********** Call Centre Assistance!

I previously had a line with Vodacom that was registered to an online profile. I then cancelled that line. After a while I took out a new line and I now have 4 contracts with Vodacom. I cannot register an online profile because the email and ID is linked to the previous number which I do not have the sim card for and neither the pin for online.

I called your center and some lady Bridgette tried to assist me. Her manager Gladys was supposed to call me back but I never heard from them. This is the second time someone has promised to call me back and I received nothing. No one in a branch could assist me as well.

I called today and after explaining the problem to the agent the call gets gut and I am directed to your service survey!