PT
Pieter T

1 reviews | Active since Aug 2013

08 Jun 2016, 07:13

*********** call centre and online chat

<p>Was in contact with both of the above mentioned regarding upgrading my Samsung S6 from Android Lollipop to Marshmallow. Everyone was always diverting me to someone else and no one had a answer. Got cut off from the *** three times this morning. My local vodashop or support email address was also useless.</p> <p> </p> <p>MTN en telkom users has had the new marshmallow version for two weeks.</p> <p> </p> <p>It seems Vodacom only has good service until you have signed your contact.</p> <p> </p> <p>Pieter</p>

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Replies (1)
Vodacom
Vodacom's reply08 Jun 2016, 07:36
Official

Thank you for making contact with us,

Please accept our sincere apology for any inconvenience caused.

Kind regards

Vodacom Consumer Websites