*********** Call Centre and Accounts department

I have spent hours on the phone and going into a vodacom shop and have had no joy what so ever to get a problem fixed that was caused by Vodacom. Every time I get hold of someone they put me thru to another person.<br> <br> On friday they sent me an sms telling me that my cell will be switched off if I do not pay my account but the reason for the non-payment which was not my doing. They incorrectly put the wrong bank account detail in their system<br> <br> I am a very frustrated and a very unhappy vodacom customer and URGENTLY need VODACOM to fix what they broke.<br> <br> This is the mail I sent to vodacom, I have removed certain account details<br> <br> I changed my banking details a month ago, via the fourways vodacom shop, for my corporate account ABC Company account number ****** cell number 082****** they made the change but put the incorrect bank account number and therefore my account was not paid at the end of Feb, NOT MY DOING......<br> <br> I have also tried to pay this via EFT and every time I put the reference number in it tells me it is incorrect, I have used my account number in different formats to ensure payment but no joy. My vodacom account number is ***xx