1 reviews | Active since Jul 2016
*********** call centre agents
<p>I have been trying to cancel my data contract with vodacom the last 8months. I keep being given the runarround . I speak to close to ten agents in one day,trying to sort out this problem after there was ***** on the very same account. Agents dont know what they are doing. Ive been trying to get through to legal department to remove my account. No one can help. Their legal department number doea not even work. No one answers and the call automaticaly drops. This issue is going to affect my credit profle. I will complain to consumer protection. All of this is uneccessary if people would just do their jobs.t</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
We acknowledge receipt of your Hellopeter request.
This instance has been reviewed and currently in hand with our Legal Department.
Best Regards
Vodacom Consumer Team
We acknowledge receipt of your Hellopeter request.
This instance has been reviewed and currently in hand with our Legal Department.
Best Regards
Vodacom Consumer Team
